Shipments
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MILIAN uses the shipping services of a third company. Therefore, when your order is ready and packed, you will receive an email from us where you can see the tracking number of your package.
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We have an estimated time of 4-8 business days for canvases. Remember that you can always send us an email with any questions and we will respond as soon as possible. Remember to double-check your order information.
Countries
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At the moment we only have shipments in Mexico.
Currency
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You can make purchases in Mexican pesos and dollars, to make the change you have to use the currency menu at the top left of the page.
Refunds and Forwards.
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The refund or resend only applies in case the product is defective or with a factory error. In that case, we ask you to contact us to try to find a solution to the problem.
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We remind you to double-check the shipping address.
Should I set up an account to make a purchase?
No, it is not necessary to create an account on the milianstore.com website in order to make a purchase.
How do I make a purchase?
Select the item or items you want and add them to the shopping cart by clicking on the "Add to cart" section. You can access your cart at any time by clicking on the "Cart Link" located in the header of the site. From the cart page, continue the checkout process by selecting a secure payment method.
Is the shipping cost included?
No, the shipping cost depends on the delivery address.
What does it mean that a product is "limited edition"?
Limited edition works are those in which the artist determines the specific number of pieces to be made and that amount is never exceeded.
How are items packed for shipping?
For us it is essential that the pieces arrive in perfect condition, for this reason all our works are packaged to guarantee that they arrive in perfect condition.
Contact
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IG: by_milian
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IG: milian_max
Response time
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For any questions that are not present on this page, do not hesitate to contact us at our support e-mail or DM us to Instagram.Â